How to Attract More Group Visitors

Group travel can provide valuable year-round business, but group organisers look for venues and experiences that are easy to book, easy to access and offer a great visitor experience. Here are some simple ways to make your business more attractive to groups:

Make Group Information Easy to Find

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  • Clearly display group rates, minimum numbers and booking information on your website.
  • Include details about coach parking, drop-off points and accessibility.
  • Provide a dedicated contact for group enquiries.

Offer Group-Friendly Facilities

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  • Designate space for groups to gather.
  • Ensure toilets, accessibility features and refreshment facilities can accommodate larger parties.
  • Consider offering free places for group leaders or drivers.

Create Tailored Group Experiences

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  • Develop guided tours, behind-the-scenes experiences or themed activities.
  • Offer pre-booked meal options or group menus.
  • Consider seasonal packages and exclusive experiences.

Work with the Travel Trade

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  • Build relationships with coach operators and group travel organisers.
  • Provide high-quality images, itineraries and fact sheets that can be used to promote your business.
  • Attend trade events and networking opportunities where possible.
  • Understand that some agents will charge commission. 

Think About the Coach Driver

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  • Offer complimentary refreshments or discounts.
  • Provide information on local facilities and parking.
  • A warm welcome for coach drivers often influences repeat visits.

Keep Your Online Presence Up to Date

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  • Ensure your Visit Hull  listing includes details of group facilities and booking arrangements.
  • Add photography that shows groups enjoying your attraction or venue.
  • Highlight any awards, accessibility features or unique selling points.

Be Flexible

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  • Offer booking times outside peak periods where possible.
  • Be prepared to accommodate special requirements from group organisers.
  • Respond promptly to enquiries and booking requests.

Review your Visit Hull & East Yorkshire web listing and make sure your group facilities, accessibility information and booking details are up to date. Contact the Visit Hull & East Yorkshire team to find out more about group travel marketing opportunities and how you can get involved in future promotional activity.

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